Refund policy

Return & Refund Policy

Last Updated: August 7, 2026

Thank you for shopping with us. Please review our Return & Refund Policy carefully before placing your order.

All Sales Are Final

All sales are final. We do not offer refunds or accept returns for change of mind, personal preference, ordering the wrong product, ordering the wrong size or color, or simply deciding that you no longer want the product.

However, we may accept a return if the item meets all of the return conditions listed below.

Return Conditions

We accept returns only when all of the following conditions are met:

  • The product has not been opened.
  • The product has not been used, worn, washed, or altered.
  • The product remains in its original condition and packaging.
  • The item is returned with all original accessories, tags, and materials, where applicable.
  • You contact us and receive return approval before sending the item back.
  • The return is shipped back within [X days] of delivery.
  • The customer is responsible for the cost of return shipping unless otherwise required by applicable law.

If an item does not meet these conditions, the return may be rejected.

Items That Have Been Opened or Used

Once a product has been opened, used, worn, washed, altered, or otherwise removed from its original condition, it is not eligible for return or refund, except where required by applicable law.

Refunds

We do not provide refunds for:

  • Change of mind
  • Personal preference
  • No longer wanting the product
  • Ordering the wrong product
  • Ordering the wrong size or color
  • Incorrect shipping information provided by the customer
  • Failure to review the product description or measurements before ordering
  • Products that have been opened or used
  • Normal variations in appearance that are consistent with the product description
  • Delays caused by shipping carriers

If a return is approved, the returned item must first be received and inspected. Approval of a return does not automatically guarantee a refund.

Any approved refund will be issued to the original payment method, subject to the terms of this policy and applicable law.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the product
  • Clear photos of the packaging, if applicable

We will review the situation and determine the appropriate resolution.

If the issue is determined to be our responsibility, we may offer a replacement, exchange, refund, or other appropriate resolution, as required by applicable law.

Return Shipping

Customers are responsible for return shipping costs for approved returns unless the item was received damaged, defective, or incorrect, or otherwise required by applicable law.

We are not responsible for items lost or damaged while being returned. We recommend using a trackable shipping service and keeping proof of shipment.

Unauthorized Returns

Please do not send products back without contacting us first.

Unauthorized returns may be refused or may not be processed.

Final Sale

By placing an order with us, you acknowledge and agree to the terms of this Return & Refund Policy.

All sales are final except for returns that qualify under the conditions stated above or where a different remedy is required by applicable law.

Contact Us

If you have questions regarding this Return & Refund Policy or need assistance with an order, please contact our customer support team through the contact information provided on our website.